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Author Topic: Arrow press release on Zombie flesh eaters blu ray screw up!  (Read 7667 times)

Russell22

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Arrow have messed up another of their Fulci blu rays..press release today goes..

https://www.facebook.com/ArrowVid/posts/487740984598167?comment_id=5258146&notif_t=share_reply
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Kevin Coed

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They really haven't got the slightest idea of how to accomplish customer satisfaction, do they?
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Russell22

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Yeah, i think this is a disgrace. Personally those missing 6 secs are non essential to the movie so i can live without it but to be asked to pay 5 pounds for a replacement disc is beyond a joke.
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Kevin Coed

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And they're breaking the law in doing so.
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Inspector Tanzi

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They really haven't got the slightest idea of how to accomplish customer satisfaction, do they?
Not at all. Terrible.

Wanting people to pay because they fucked up!

There is a simple solution to this, one I remedied a long time ago. If you don't buy their products you won't get stung.

It happens time and time again doesn't it.
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medway garage

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It happens time and time again doesn't it.

Certainly seems to, god i hope they don't fuck up the Bava's !

Their Facebook page has just erupted !
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Kevin Coed

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Their Facebook page has just erupted !

There's a fair percentage of people there still being all "we love you Arrow!"
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Jonny

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Paul

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Arrow press release on Zombie flesh eaters blu ray screw up!
« Reply #8 on: 08 Jan 2013 - 17:52 »

Surely the right way to resolve this would have been to offer a free replacement but limit it to just one per customer?

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Kevin Coed

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They fucked up on THE BEYOND replacements and sent out more than they sold. That's why they're doing it this way.
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Paul

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Arrow press release on Zombie flesh eaters blu ray screw up!
« Reply #10 on: 08 Jan 2013 - 17:58 »

I read that but a simple spread sheet with addresses and names would put a stop to all but the most dedicated fraudsters if they limited free replacements to one and recorded where they were sent, eh?
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Mark (UK)

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Difficult not to swear, so I'll just say "the cheeky..... buggers".
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Inspector Tanzi

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Difficult not to swear, so I'll just say "the cheeky..... buggers".
I think the word you're looking for is cunts Mark.

As you are having difficulty I've said it for you :D


What's gonna happen next?

Black Sunday gets Baron Blood's score in Arrow Blu Ray mishap! - Blusupersitereview.com :-\ ;D
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Longsden

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Their Facebook page has just erupted !

There's a fair percentage of people there still being all "we love you Arrow!"

It's made for brilliant reading whilst eating my tea

Hellochas

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I've ordered one of the replacement discs.
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