I have to say I'm at a loss why folks don't like their stuff. I personally love all the releases I have bought! For less than 10 notes how can one possibly complain? Remember when we were stuck with 3rd-gen ropey copies of Absurd on VHS? Did we complain then? No!
They are a bit crap with replying (I'll give them benefit of the doubt they're a small team), but never had problems dealing with them at the end of the day. What issues are you talking about with their disks?
However didn't they screw over some folks with subtitles, or am i getting confused with something else?
i'm sure there was a time when i wouldn't complain, and plenty of times when flaws are there in retrospect with plenty of discs - however, given that they release some of the kinds of films i have an long-standing interest in, and that there's (as i've already said) an ongoing sense that they're careless with their work, £9 is too much for such uncertainty and basic, careless mistakes.
the latest i discounted from purchasing was "seeding of a ghost" - they used the mandarin audio instead of the cantonese, and eventually stated they weren't able to distinguish between the two languages, and had been told by the company supplying the master that it was what it ultimately proved not to be.
i won't try to detail the issues i've seen mentioned, and i'm sure there's issues possible issues i've not noticed because i've not had an interest in those particular discs, but there's been enough for me to be more than hesitant despite the low prices.
i'd rather see other companies working on these films, companies with better reputations and higher quality work, a better track record.
i'm looking after the pennies in the aim of the pounds looking after themselves - that my nature, my experience, my age, my situation and my budget at work, so i feel perfectly free to feel justified in not feeling somehow obliged to risk my money on products it's hard to get a substantial opinion of, hard to get reviews of, hard to argue against the quality of, and hard to see resolutions to problems being forthcoming or acknowledged.
many still think cheap can be accepted despite how much great work doesn't come at a price much higher than 88's typical one - i think i can often say i've found such films on DVD typically cost me around £7+ for many years, and BD's having (until recently) cost about £13 or so to import.
yes, i too remember VHS copies (never had many 25+ years back) and am still inclined to be grateful for a chance to see films, but i will not buy anything multiple times and hate the time it can take for new selections to appear amongst those films that keeping popping back up year after year.
considering how much ground gets retrodden in what's released in any country, i usually take films that show they're not hugely obscure within my field(s) of interest to be very likely to reappear in the future in an edition that improves the work that might have been done some years earlier by another company.